302: ROA in Times of Conflict
Harness Conflict to Achieve Success
Conflict is often unavoidable and is usually viewed as a negative. But when used correctly, conflict can be an excellent opportunity to solve problems that have previously hindered success.
Objective: Learn to discover the positive solutions that lie hidden in times of conflict – individually and with others
Benefits:
- Learn about the nature of conflict and its root causes
- Resolve even the toughest disagreements within your team or with customers
- Discover how conflict can be a good thing and how you can help people positively resolve conflict
- Uncover your own and group conflict patterns
- Manage conflict so it doesn’t manage you
- Develop skills to seek resolution and seek win-win solutions
- Identify new solutions to recurring conflicts